Online Non-accredited Courses

Business Learning Centre

 

1. Maintain Store Security

2. Workplace Coaching

3. Resolving Conflict

4. Dealing with Complaints and Difficult Customers

5. L8-ICT Security

Retail Learning Centre

 

1. Maintain Store Security

2. Dealing with Complaints and Difficult Customers

3. Exceptional Customer Service


Hospitality Learning Centre

 

1. An introduction to Food

2. Dealing with Complaints and Difficult Customers

3. Exceptional Customer Service

4. Greeting Guests

5. Resolving Conflict

6. Selling Techniques

7. Sequence of Service

8. Smile, Sell, Serve = Success

9. Armed Robbery

10. Food Handling

11. Maintain Store Security

12. Liquor Evaluation Process

13. Liquor Knowledge

14. The Liquor Production Process

15. Wine Appreciation

16. Wine, Beer and Food Matching